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CIDLib Configuration Server could not be contacted
#1
I get the "CIDLib Configuration Server could not be contacted" error message in the log.

I also have some issue with my iPad connecting some of the time. I have to do it twice before it occurs. This just started recently.

The other thing that has glitched is my 4:30 A.M. Lights On Event. Hue lights come on, Z-Wave from the ISY don't. Again, this all just started.

I use Advanced System Care to clean the computer once in awhile and it has never given trouble before. It might have this time since things keep changing in software updates.

I reloaded CQC with no change.

Where should I look.
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#2
First thing would just be to check the logs and run the network test, so open the CQC Command Prompt and do:

CQCNetTest > NT.Txt

and post the NT.Txt file contents here. If this is a single (master) server plus non-Windows clients then run it on the MS. If you have any Windows clients try it from one of those. Let's see what is showing up.

What does the ASC thing do? Any chance it might try to shut down services it doesn't think are necessary or some such thing?
Dean Roddey
Explorans limites defectum
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#3
When I open the CQC Command Prompt it goes to:
C:\Program Files (x86)\CQC\Bin>

If I try to run it there, nothing happens. If I CD\ back to the C:\ location I get:
A required privilege is not held by the client.

ASC is one of those softwares that cleans out the junk files, registry, etc. I've been using it without incident for a couple of years now without trouble. It's always possible they changed something in the software during an update that creates a new problem.

My 4:30 am lights on Event doesn't run at 4:30 in it's entirely, but does if I manually go in and run it as a Test.
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#4
I turned ASC off (I think), and rebooted the computer to see what happens. The CQC log shows one highlighted entry from the reboot:
"The CQC security Server could not be contacted"
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#5
Open the CQC Command Prompt as Admin and do it again.
Dean Roddey
Explorans limites defectum
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#6
I just ran a movie in the home theater which used most of the features of CQC except Events, but all of the Drivers and peripheral devices and got no error message. The iPad loaded normally with no glitches.

I'll check the CQC log in the morning and see if I get anything with the 4:30 Lights On Event.

It may be that turning off ASC and rebooting cleared things. I'll post the results in the morning.

I watched Exodus: Gods and Kings, the Ridley Scott story of Moses. With an 11 foot Scope screen and 2250 watts of audio, it was an interesting spectacle.
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#7
I've not seen that. It obviously wouldn't be quite as impressive on a 42" TV though.
Dean Roddey
Explorans limites defectum
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#8
10:30 PM Lights Out continues to work normally

4:30 AM Lights On fails. Several Z-Wave lights and several Hue lights come on, the others do not.

One error message on the CQC log this morning:
"The events server could not be contacted"
"Scheduled/Triggered event '4:30 AM Lights On' failed"

After running the NT.Txt command an additional error message showed up on the CQC log:

"TheCIDLib Configuration Server could not be contacted"

There were several of these that followed:
The client high water mark has increased to 1
The client high water mark has increased to 4
The client high water mark has increased to 1
The client high water mark has increased to 1

NOTE: All CQC components are on a single server except the two clients which are iPads.

The '4:30 am Lights On" Event ran normally once again using the Test function with all lights coming on as expected. Nothing was added to the error log when performing the function.

The NT.txt file follows in the next post.
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#9
CQC Network Info Test

System Information
--------------------------------
OS Version: 6.2.0, Build: 9200
Node Name: Asus
Local Date/Time: 4:56:02 2016 -0500
TCP Version: 2.2

Network Adaptor Information
--------------------------------
{C83B8ACE-8D76-48BB-8511-50842F5B0C49}
Realtek PCIe GBE Family Controller
Ready: True
DHCP Enabled: True
IPV4 Enabled: True
IPV6 Enabled: True
Is Loopback: False
Is Tunnel: False
Dedicated: True
Hardware Addr: 08 60 6E 47 79 7F
Address #0: fe80::b543:fc3b:11d5:6585%9
Address #1: 192.168.1.9

{84E05595-A2EB-11E5-B804-806E6F6E6963}
Software Loopback Interface 1
Ready: True
DHCP Enabled: False
IPV4 Enabled: True
IPV6 Enabled: True
Is Loopback: True
Is Tunnel: False
Dedicated: True
Hardware Addr:
Address #0: ::1
Address #1: 127.0.0.1

Environment Information
--------------------------------
CID_NSADDR: Asus
DATADIR (client): C:\ProgramData\CQCData\8899249FD4D86708-DD11037379B1A3BC
DATADIR (server): C:\Program Files (x86)\CQC\CQCData

Name Resolution
--------------------------------
Reported Addr Families: IPV4 & IPV6

Looking up host name (default address family): Asus ...
Resolved to: fe80::b543:fc3b:11d5:6585%9
Reverse: Asus

IPV4 Lookup: 192.168.1.9
IPV6 Lookup: fe80::b543:fc3b:11d5:6585%9

Trying to resolve name server host [Asus.13502]
Resolved to: fe80::b543:fc3b:11d5:6585%9:13502



CQC Connection Tests
--------------------------------
Trying to connect to CQC name server
Connected to name server successfully at: Asus.13502
[fe80::b543:fc3b:11d5:6585%9:13502]

Testing Log Server...
Server is registered at Asus.13503
Log Server tests completed successfully.

Testing MS Cfg Server...
Server is registered at Asus.13504
MS Cfg Server tests completed successfully.

Testing Client Service...
Server is registered at Asus.13520
Client service tests completed successfully.

Testing Local Cfg Server...
Server is registered at Asus.13504
Cfg Server tests completed successfully.

Testing Installation Server...
Server is registered at Asus.13505
Installation Server tests completed successfully.

Testing Security Server...
Server is registered at Asus.13505
Security Server tests completed successfully.

Testing Macro Server...
Server is registered at Asus.13505
Macro Server tests completed successfully.

Trying to connect to CQCServer on host Asus
Connected CQCServer successfully


Server Statistics
--------------------------------

Stats For Process: Name Server
----------------------------
Object Id: {{2117FF72EE8BD81D-F320AE6BEB1B2F0C}19ACEA492DF14FDE-EF30BB182F14B48E,TCIDCoreAdminClientProxy,Asus.13502} [fe80::b543:fc3b:11d5:6585%9]
App/UpSince: Sat, Apr 23 17:10:51 2016 -0500
Core/ThreadCnt: 21
Net/OpenSockCnt: 14
ORB/Client/RebindFails: 0
ORB/Srv/ActiveCmds: 1
ORB/Srv/ClientHWMark: 14
ORB/Srv/CurClients: 14
ORB/Srv/DroppedRetPacks: 0
ORB/Srv/MaxClients: 256
ORB/Srv/QueuedCmds: 0
ORB/Srv/RegisteredObjs: 2
ORB/Srv/WorkThreads: 4

Stats For Process: Log Server
----------------------------
Object Id: {{2117FF72EE8BD81D-F320AE6BEB1B2F0C}1DD76D5D385AADF1-C9E97E6D36410A88,TCIDCoreAdminClientProxy,Asus.13503} [fe80::b543:fc3b:11d5:6585%9]
App/UpSince: Sat, Apr 23 17:10:51 2016 -0500
Core/ThreadCnt: 21
Net/OpenSockCnt: 12
ORB/Client/CmdCache: 1
ORB/Client/RebindFails: 0
ORB/Client/SrvCache: 1
ORB/Client/SrvTargets: 0
ORB/Client/WaitList: 0
ORB/Srv/ActiveCmds: 1
ORB/Srv/ClientHWMark: 11
ORB/Srv/CurClients: 11
ORB/Srv/DroppedRetPacks: 0
ORB/Srv/MaxClients: 256
ORB/Srv/QueuedCmds: 0
ORB/Srv/RegisteredObjs: 2
ORB/Srv/WorkThreads: 4

Stats For Process: Master Cfg Server
----------------------------
Object Id: {{2117FF72EE8BD81D-F320AE6BEB1B2F0C}FF3044660F392ED8-8B6D1E7A5FBA1B7A,TCIDCoreAdminClientProxy,Asus.13504} [fe80::b543:fc3b:11d5:6585%9]
App/UpSince: Sat, Apr 23 17:10:51 2016 -0500
Core/ThreadCnt: 12
Net/OpenSockCnt: 3
ORB/Client/CmdCache: 1
ORB/Client/RebindFails: 0
ORB/Client/SrvCache: 1
ORB/Client/SrvTargets: 1
ORB/Client/WaitList: 0
ORB/Srv/ActiveCmds: 1
ORB/Srv/ClientHWMark: 4
ORB/Srv/CurClients: 1
ORB/Srv/DroppedRetPacks: 0
ORB/Srv/MaxClients: 256
ORB/Srv/QueuedCmds: 0
ORB/Srv/RegisteredObjs: 2
ORB/Srv/WorkThreads: 4

Stats For Process: Data Server
----------------------------
Object Id: {{2117FF72EE8BD81D-F320AE6BEB1B2F0C}07C80F4770B56985-A794391B779938B9,TCIDCoreAdminClientProxy,Asus.13505} [fe80::b543:fc3b:11d5:6585%9]
App/UpSince: Sat, Apr 23 17:10:52 2016 -0500
Core/ThreadCnt: 12
Net/OpenSockCnt: 3
ORB/Client/CmdCache: 1
ORB/Client/RebindFails: 0
ORB/Client/SrvCache: 1
ORB/Client/SrvTargets: 1
ORB/Client/WaitList: 0
ORB/Srv/ActiveCmds: 1
ORB/Srv/ClientHWMark: 6
ORB/Srv/CurClients: 1
ORB/Srv/DroppedRetPacks: 0
ORB/Srv/MaxClients: 256
ORB/Srv/QueuedCmds: 0
ORB/Srv/RegisteredObjs: 7
ORB/Srv/WorkThreads: 4

Stats For Process: CQCServer on Asus
----------------------------
Object Id: {{2117FF72EE8BD81D-F320AE6BEB1B2F0C}84139FAD57282087-0DCBF5CD892A038F,TCIDCoreAdminClientProxy,Asus.13507} [fe80::b543:fc3b:11d5:6585%9]
App/UpSince: Sat, Apr 23 17:10:52 2016 -0500
Core/ThreadCnt: 21
MEng/EngInstCount: 4
Net/OpenSockCnt: 8
ORB/Client/CmdCache: 2
ORB/Client/RebindFails: 0
ORB/Client/SrvCache: 1
ORB/Client/SrvTargets: 1
ORB/Client/WaitList: 0
ORB/Srv/ActiveCmds: 1
ORB/Srv/ClientHWMark: 2
ORB/Srv/CurClients: 2
ORB/Srv/DroppedRetPacks: 0
ORB/Srv/MaxClients: 256
ORB/Srv/QueuedCmds: 0
ORB/Srv/RegisteredObjs: 2
ORB/Srv/WorkThreads: 4
SrvDrv/DrvCmdItemsAvail: 1024

Stats For Process: Event Server
----------------------------
Object Id: {{2117FF72EE8BD81D-F320AE6BEB1B2F0C}75FE1F042FBBB9F3-706BDE919357B6F7,TCIDCoreAdminClientProxy,Asus.13511} [fe80::b543:fc3b:11d5:6585%9]
App/UpSince: Sat, Apr 23 17:10:51 2016 -0500
Core/ThreadCnt: 21
MEng/EngInstCount: 4
Net/OpenSockCnt: 5
ORB/Client/CmdCache: 2
ORB/Client/RebindFails: 0
ORB/Client/SrvCache: 1
ORB/Client/SrvTargets: 1
ORB/Client/WaitList: 0
ORB/Srv/ActiveCmds: 1
ORB/Srv/ClientHWMark: 1
ORB/Srv/CurClients: 1
ORB/Srv/DroppedRetPacks: 0
ORB/Srv/MaxClients: 256
ORB/Srv/QueuedCmds: 0
ORB/Srv/RegisteredObjs: 2
ORB/Srv/WorkThreads: 4

Stats For Process: Logic Server
----------------------------
Object Id: {{2117FF72EE8BD81D-F320AE6BEB1B2F0C}A564477D11D8DC8F-B8F0669939A1369B,TCIDCoreAdminClientProxy,Asus.13519} [fe80::b543:fc3b:11d5:6585%9]
App/UpSince: Sat, Apr 23 17:10:52 2016 -0500
Core/ThreadCnt: 13
LogicSrv/CalcErrors: 0
LogicSrv/FieldCount: 0
Net/OpenSockCnt: 3
ORB/Client/CmdCache: 2
ORB/Client/RebindFails: 0
ORB/Client/SrvCache: 1
ORB/Client/SrvTargets: 1
ORB/Client/WaitList: 0
ORB/Srv/ActiveCmds: 1
ORB/Srv/ClientHWMark: 1
ORB/Srv/CurClients: 1
ORB/Srv/DroppedRetPacks: 0
ORB/Srv/MaxClients: 256
ORB/Srv/QueuedCmds: 0
ORB/Srv/RegisteredObjs: 2
ORB/Srv/WorkThreads: 4

Stats For Process: RIVA Server on Asus
----------------------------
Object Id: {{2117FF72EE8BD81D-F320AE6BEB1B2F0C}0A95E363BE0A3DDB-8EA1387CEB0E2482,TCIDCoreAdminClientProxy,Asus.13515} [fe80::b543:fc3b:11d5:6585%9]
App/UpSince: Sat, Apr 23 17:10:55 2016 -0500
Core/ThreadCnt: 29
Net/OpenSockCnt: 4
ORB/Client/CmdCache: 3
ORB/Client/RebindFails: 0
ORB/Client/SrvCache: 2
ORB/Client/SrvTargets: 1
ORB/Client/WaitList: 0
ORB/Srv/ActiveCmds: 1
ORB/Srv/ClientHWMark: 1
ORB/Srv/CurClients: 1
ORB/Srv/DroppedRetPacks: 0
ORB/Srv/MaxClients: 16
ORB/Srv/QueuedCmds: 0
ORB/Srv/RegisteredObjs: 1
ORB/Srv/WorkThreads: 4

Stats For Process: Web Server on Asus
----------------------------
Test failed! Error=
01/01 00:00:00-Asus, CQCNetTest, CQCNetTest
{
CIDOrbUC, CIDOrbUC_ThisFacility.cpp.439, Failed/Not Found, Error: 6002/0/0
The Core Server Admin interface at binding '/CQC/CQCWebServer/CoreAdmins/Asus' could not be contacted
}
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#10
If it works fine from the test button (which runs it in the foreground) but doesn't from the event server (which runs in the background), then it presumably is something to do with background invocation. The first thing to do, if you haven't, is to set up the CQC Application Shell service to run under a regular administrative type account. You may have gotten recent Windows updates that tighten up restrictions on what the default service account can do.

So do that first:

1. If you are on Windows 10, right client on File Explorer in the Start Menu, then select More-> then select Manage.
2. Expand out the Services and Applications section
3. Select Services
4. Find the CQC Application Shell on the right side and right click it and select Properties
5. In the Logon tab, indicate you want to use a specific account and provide that information. Restart the service to make sure it works.
Dean Roddey
Explorans limites defectum
Reply


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