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Is the CQC Elk M1 driver compatible with Elk firmware 5.0.12
#1
Dean,

I recently upgraded my Elk M1 Gold to firmware version 5.0.12. Following this upgrade, I started seing communication problem on the serial link between CQC and the M1 Gold. CQC displays "wait for connect" all the time now.

I tried to reboot the computer, the M1 gold and changed the com cable and none have worked.

I can talk to the M1 Gold thru ELKRP no problem on the same computer, but cannot with CQC.

Please help.

DatatrigConfusedhock:
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#2
I am running Firmware version 5.1.4 off of the Ethernet with no issues.
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#3
The firmware update may have turned off some of the notifications that the driver requires.
Dean Roddey
Explorans limites defectum
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#4
Dean Roddey Wrote:The firmware update may have turned off some of the notifications that the driver requires.

I already went in ELKRP in G29-G42 (special) and re-checked all the notifications that port 0 will transmit back. I hope that is what you are talking about.

Datatrig
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#5
Do the following:

1. Put the driver into verbose mode
2. Flush the logs
3. Let it run for a minute or so
4. Take it out of verbose mode
5. Get a lot dup and post the results
Dean Roddey
Explorans limites defectum
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#6
12/05 23:28:54-CQCHomeServe-PC, CQCServer, CQCDrv_Elk_Thread18
{
CQCGenDrvS, MEng.System.CQC.Drivers.ElkM1.DriverImpl.2680, Status/App Status
Timed Out
}
12/05 23:28:51-CQCHomeServe-PC, CQCServer, CQCDrv_Elk_Thread18
{
CQCKit, CQCKit_DriverBase.cpp.2457, Status/App Status
Driver 'Elk' is trying to connect to its device
}
12/05 23:28:40-CQCHomeServe-PC, CQCServer, CQCDrv_Elk_Thread18
{
CQCGenDrvS, MEng.System.CQC.Drivers.ElkM1.DriverImpl.2680, Status/App Status
Timed Out
}
12/05 23:28:37-CQCHomeServe-PC, CQCServer, CQCDrv_Elk_Thread18
{
CQCKit, CQCKit_DriverBase.cpp.2457, Status/App Status
Driver 'Elk' is trying to connect to its device
}
12/05 23:28:27-CQCHomeServe-PC, CQCServer, CQCDrv_Elk_Thread18
{
CQCGenDrvS, MEng.System.CQC.Drivers.ElkM1.DriverImpl.2680, Status/App Status
Timed Out
}
12/05 23:28:24-CQCHomeServe-PC, CQCServer, CQCDrv_Elk_Thread18
{
CQCGenDrvS, MEng.System.CQC.Drivers.ElkM1.DriverImpl.1580, Status/App Status
Got command xk
}
12/05 23:28:24-CQCHomeServe-PC, CQCServer, CQCDrv_Elk_Thread18
{
CQCKit, CQCKit_DriverBase.cpp.2457, Status/App Status
Driver 'Elk' is trying to connect to its device
}
12/05 23:28:13-CQCHomeServe-PC, CQCServer, CQCDrv_Elk_Thread18
{
CQCGenDrvS, MEng.System.CQC.Drivers.ElkM1.DriverImpl.2680, Status/App Status
Timed Out
}
12/05 23:28:10-CQCHomeServe-PC, CQCServer, CQCDrv_Elk_Thread18
{
CQCKit, CQCKit_DriverBase.cpp.2457, Status/App Status
Driver 'Elk' is trying to connect to its device
}
12/05 23:28:00-CQCHomeServe-PC, CQCServer, CQCDrv_Elk_Thread18
{
CQCGenDrvS, MEng.System.CQC.Drivers.ElkM1.DriverImpl.2680, Status/App Status
Timed Out
}
12/05 23:27:57-CQCHomeServe-PC, CQCServer, CQCDrv_Elk_Thread18
{
CQCKit, CQCKit_DriverBase.cpp.2457, Status/App Status
Driver 'Elk' is trying to connect to its device
}
12/05 23:27:46-CQCHomeServe-PC, CQCServer, CQCDrv_Elk_Thread18
{
CQCGenDrvS, MEng.System.CQC.Drivers.ElkM1.DriverImpl.2680, Status/App Status
Timed Out
}
12/05 23:27:43-CQCHomeServe-PC, CQCServer, CQCDrv_Elk_Thread18
{
CQCKit, CQCKit_DriverBase.cpp.2457, Status/App Status
Driver 'Elk' is trying to connect to its device
}
12/05 23:27:33-CQCHomeServe-PC, CQCServer, CQCDrv_Elk_Thread18
{
CQCGenDrvS, MEng.System.CQC.Drivers.ElkM1.DriverImpl.2680, Status/App Status
Timed Out
}
12/05 23:27:30-CQCHomeServe-PC, CQCServer, CQCDrv_Elk_Thread18
{
CQCKit, CQCKit_DriverBase.cpp.2457, Status/App Status
Driver 'Elk' is trying to connect to its device
}
12/05 23:27:19-CQCHomeServe-PC, CQCServer, CQCDrv_Elk_Thread18
{
CQCGenDrvS, MEng.System.CQC.Drivers.ElkM1.DriverImpl.2680, Status/App Status
Timed Out
}
12/05 23:27:16-CQCHomeServe-PC, CQCServer, CQCDrv_Elk_Thread18
{
CQCKit, CQCKit_DriverBase.cpp.2457, Status/App Status
Driver 'Elk' is trying to connect to its device
}
12/05 23:27:06-CQCHomeServe-PC, CQCServer, CQCDrv_Elk_Thread18
{
CQCGenDrvS, MEng.System.CQC.Drivers.ElkM1.DriverImpl.2680, Status/App Status
Timed Out
}
12/05 23:27:03-CQCHomeServe-PC, CQCServer, CQCDrv_Elk_Thread18
{
CQCKit, CQCKit_DriverBase.cpp.2457, Status/App Status
Driver 'Elk' is trying to connect to its device
}
12/05 23:26:52-CQCHomeServe-PC, CQCServer, CQCDrv_Elk_Thread18
{
CQCGenDrvS, MEng.System.CQC.Drivers.ElkM1.DriverImpl.2680, Status/App Status
Timed Out
}
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#7
Obviously the Elk is not responding to queries. It's getting the periodic message that the Elk sends out on it's own, but the Elk is not responding to the driver's queries.
Dean Roddey
Explorans limites defectum
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#8
Try upgrading the Elk to the latest firmware.
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#9
This evening, I upgraded the M1Gold to the latest Firmware version (5.1.4), but no progress on my issue. I am REALLY out of ideas. Do you think the CQC serial driver got corrupted.

To summarise, can communicate to M1 thru ElkRP (that confirms the Elk port is communicating) but CQC cannot commnunicate with the M1 Gold (when not using ElkRP).

I am desprate...

Thanks.
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#10
Both Serial and IP version use the same coding so I doubt it is the driver. I will try and run a serial cable over to my Elk this week and double check. Have you tried to remove and re-add the driver?
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