"Stay Awake" in Denon driver?

[George M]

My Theater is controlled with CQC and 14 devices. One of those is a Denon x7200. I have been using the X6200 driver for quite some time (there is no x7200 option) but a problem I am having is that after a number of days with no activity the driver looses connection. This results in my kick off template,  which looks for a "Ready" from the driver errors. This error shows up as a white block on the web interface and I have to reboot the tablet to go further. 
So, is there a "Keep Awake" section in the driver and if not can one be added. If there is, can the timing for it be reduced to better keep it connected?
Thanks

[Dean Roddey]

The question would be why does it happen. Is the Denon powering itself off into some deeper power mode or something? The driver is continuing to poll the device, else it wouldn't know that the connection has been lost. So it's always talking to the Denon periodically. If that's not enough to keep the Denon awake, then I'm not sure if there's more we could do. And once it lost that connection it would immediately start trying to reconnect, but presumably the Denon is not responding.

Semi related but you can do the ready check as a conditional and prevent it from causing an exception which prevents it from loading successfully. If it retursn False, you could enable some otherwise hidden widget that tells the user something went wrong, with an OK button to hide it again. Something like that.

[George M]

I was trying to do a ready check but that wasn't working anyway. Maybe you can point out what is wrong. This is the first template that is brought up and that errors when the Denon is not connected.

Devices::FieldWrite
P1=Variable.CurrOverlay
P2=Primary
P3=False

If Not
Devices:riverIsReady
P1=Denon_x7200w

Main_Overlay::LoadOverlay
P1=/User/Theater/Re-Connect Receiver

End

If
System::EvalExpr
P1=($(Denon_x7200w.PWR#Main~Status) == Ready) AND ($(JVC_RS500.PWR#Status) == Ready)
P2=False

Main_Overlay::LoadOverlay
P1=/User/Theater/Primary

Else

Main_Overlay::LoadOverlay
P1=/User/Theater/Start Up

End

[George M]

Maybe another question is:
Is Not Ready the same as Not Connected?

[Dean Roddey]

You should probably put the second if part into an Else, so:

Code:

If Not Ready
   ....
Else
   If expression
   Else
   End
End

As it stands there, you are always running the second if even if the device isn't ready, and hence overriding the selection you made for that scenario.

[Shaky]

I'm running an X4000 over Ethernet. I've had intermittent issues with losing connectivity from the driver to the Denon as well ever since going to the V2 driver a few years back.  I've never spent the time to debug. I'm running the Denon X4000 V2 driver. (similar to the 6200 driver I think).

Curious if maybe we're having the same problem.  I've kind of chocked mine up to a Denon issue, but not really sure.  When you go offline, how do you get back online?  Can you just reload the driver? I can't.  I have to either unplug/replug the Ethernet connection for a few seconds or power cycle the Denon itself then CQC will load the driver again without any other intervention in either case.  Something kind of locks up the Denon's ip port.

Let me know.  That may inspire me to dig into this further if two of us are seeing the same thing.  To get around the issue I've set up a  triggered event to power cycle the Denon when Device is not ready.

[George M]

I'm running an X4000 over Ethernet. I've had intermittent issues with losing connectivity from the driver to the Denon as well ever since going to the V2 driver a few years back.  I've never spent the time to debug. I'm running the Denon X4000 V2 driver. (similar to the 6200 driver I think).

Curious if maybe we're having the same problem.  I've kind of chocked mine up to a Denon issue, but not really sure.  When you go offline, how do you get back online?  Can you just reload the driver? I can't.  I have to either unplug/replug the Ethernet connection for a few seconds or power cycle the Denon itself then CQC will load the driver again without any other intervention in either case.  Something kind of locks up the Denon's ip port.

Let me know.  That may inspire me to dig into this further if two of us are seeing the same thing.  To get around the issue I've set up a  triggered event to power cycle the Denon when Device is not ready.

That's what I have to do. Unplug and replug the Ethernet cable. That's why as a last resort I wanted to be able to load a simple message to do this rather than have the error message come up that locks everything since in the webriva mode the box to dismiss the error is not visible.

[Bugman]

No issues here on by 4300x.