Web browser widget

[Trioxide]

Just upgraded to the latest version and now my web browser widget is not working.  Before this, version 4.8.3, it was working fine to display my cameras, weather map or google calendar.  Now nothing.  It just shows white in the whole field and after awhile it says: This page can't be displayed, Make sure the web address, ....  What changed and what do I need to do to fix this?  I have not changed anything except to install version 5.07.

[Dean Roddey]

Check the upgrade guide. In order to get around a lot of issues we move the web browser widget to a separate process. So it runs outside of the IV and the IV just talks to it. This makes it a lot more stable over time. But, that also means that it's running in a different process name now. If you set up any registry settings to force the browser compatibility settings, you would have done that under CQCIntfView.exe, but now it's running in CQCWBHelper.exe, so you'd have to change those settings to reflect that change.

That's the most likely scenario.

[Trioxide]

Took a look at the upgrade guide. That did not help me at all. I can see my calendar if I view it outside of CQC in Internet Explorer but not inside of CQC. I did not do any registry settings or know how to do that. Did try the compatibility mode option but that did not help.

[Dean Roddey]

What's one of the URLs? I'll try it here to see what happens. Other than the fact that it was moved outboard, there shouldn't be any difference, other than it should be more robust.

You may have made the registry change long ago. A number of people had done it and forgotten about it and had to make this change after the upgrade. You use the regedit program and go to this section:

HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\Main\FeatureControl\FEATURE_BROWSER_EMULATION

In there you will see keys for various programs and a number indicating which version of IE to emulate. The default for the embedded browser is a pretty old version, like 7 or some such. If you see an entry in there for CQCIntfView.exe, then you had done this before. If so, just change the name to CQCWBHelper.exe. If not, add an entry of type DWORD. The name should be CQCWBHelper.exe and the value you can set to 10000 (2710 in hex.)

[Dean Roddey]

Here's an example screen shot. In my case I have it set to 11000, which is IE11, whereas 10000 is IE10.

[Dean Roddey]

Any progress on this?

[NightLight]

I upgraded with no issues. Have you tried a new template? Try from scratch and see if you can get it to pull up a simple page. I use the web widget a lot. Alexa, Plex, MS exchange, and security cameras.

[Trioxide]

Okay I checked the registry and I did not have that change so I added the CQCWBHelper.exe as you suggested.  Tried with a new template and nothing there either.  I can get the file to open up fine in IE if I open it from File Explorer but when I try to open it in CQC it says it can not be displayed.  Uploading a simple htm file for my calendar for you to see Dean.