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I'm suspicious of a router problem. I wonder if that would cause Echo to think it was a problem with the Skill.

In the process of checking everything possible, I decided to log in to the router and double check the port forwarding for integrity. The first thing I noticed was that the log-in screen was different. The next thing is that I can't log in. The router just doesn't respond.

I'm thinking that Century Link might have upgraded the software overnight and that might have glitched the port forwarding. Just speculation at this point, but I now have to work to get the log in working.

My patience with Century Link is getting shorter and shorter. Unfortunately, the alternative is Cox which is not much better.
Deane Johnson Wrote:Replacing the JavaScript file didn't change anything.

I'm wondering if I should delete the Skill and start over. It would be nice though to know what went wrong for future reference.
Did you restart CQC? This has resolved some of my alexa setup issues before. No idea why.
I got this going, but all I have done is remove the power from the modem and let it restart. I still can't log in, but I am suspicious that something glitched in it overnight.

For the moment, I'm back in operation, but my relationship with Century Link is getting shaky (from my end).
bbrendon Wrote:Did you restart CQC? This has resolved some of my alexa setup issues before. No idea why.

Well, if it was before the last couple pre-4.8 drops it was because there was a possibility of the config loading thread getting caught in a loop if the config file wasn't properly formatted. I wouldn't doubt that you got caught by that at one point or another. Each time you did it, another loop. That's since been fixed for 4.8.
Deane Johnson Wrote:For the moment, I'm back in operation, but my relationship with Century Link is getting shaky (from my end).

I gave up on Century Link as their equipment gave me fits. Their modems were garbage and kept rebooting on their own, lost connections etc. I went back to Road Runner (my only other option), and they have been solid ever since.
Deane Johnson Wrote:For the moment, I'm back in operation, but my relationship with Century Link is getting shaky (from my end).

Is Century Link a phone line based service? If so and the lines are old it can be like uverse or any other DSL service for that matter, especially if you're at the distance limit, pretty shaky. The age seems to matter too. Seems like everyone I talked to that had trouble with uverse was in an area that had phone lines that had been there forever. Might have them check the lines. Might be something to be fixed.

Another possible option is dropping the speed a little. Had Earthlink DSL sometime back. It was quite solid despite being at the distance limit. Then they gave me a free speed upgrade. Sweet right? Well yes except it wouldn't stay connected, constant reboots, dropped connection etc. They locked it back to the old speed and it was back to being rock solid again.

If it's cable see if you can get Uverse. At least if your lines are relatively new. After dealing with Brighthouse I found AT&T customer and tech support refreshing. Scary isn't it. Still miss TiVo though.
Quote:You know, I was just thinking. Amazon already lets you change the trigger word. I.e. it doesn't have to be Alexa, you can change that. If they would just allow you to set a trigger word and indicate it's linked to a skill, then we could avoid the extra verbiage. So, you could say,

CQC, turn off the lights.

It would see CQC, see that that is a trigger word, and that it's dedicated to a particular skill. That's all that would be needed to do everything it can do now, without the extra verbiage.

Even if they weren't willing to support per-skill trigger words, they could allow you to hard code a single skill you want to use, which would work just as well for those folks looking for a dedicated voice control input device for a specific system like CQC.

So did you figure out how to do this?
I can't do it. Amazon would have to make a fundamental change in how the Echo works. I wouldn't hold my breath on that.
LesAuber Wrote:Is Century Link a phone line based service? If so and the lines are old it can be like uverse or any other DSL service for that matter, especially if you're at the distance limit, pretty shaky. The age seems to matter too. Seems like everyone I talked to that had trouble with uverse was in an area that had phone lines that had been there forever. Might have them check the lines. Might be something to be fixed.

Another possible option is dropping the speed a little. Had Earthlink DSL sometime back. It was quite solid despite being at the distance limit. Then they gave me a free speed upgrade. Sweet right? Well yes except it wouldn't stay connected, constant reboots, dropped connection etc. They locked it back to the old speed and it was back to being rock solid again.

If it's cable see if you can get Uverse. At least if your lines are relatively new. After dealing with Brighthouse I found AT&T customer and tech support refreshing. Scary isn't it. Still miss TiVo though.

Mine is the latest fiber optics. My download speed is 950 Mbps. The issue seems to be in the modem. It's a Technicolor CT2000. I'm operational now, but I can't log in to do things like change the port forwarding. I'm not upset about an issue that needs tending, my disappointment is in the support area.
Deane Johnson Wrote:Mine is the latest fiber optics. My download speed is 950 Mbps. The issue seems to be in the modem. It's a Technicolor CT2000. I'm operational now, but I can't log in to do things like change the port forwarding. I'm not upset about an issue that needs tending, my disappointment is in the support area.

i wish. Don't even have rumors of that here. Your beyond anything I know. Why is poor support such a recurring theme in these things? Have you tried getting beyond the first tier or two? Good luck.