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Full Version: Riva Client login credentials fail
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When I go to use CQC client app on the iPad, I get the following error:

"Login Challenge Error
The provided login credentials were not correct. Please try again."

I had tried multiple usernames/ passwords, created new user accounts, etc, yet I cannot determine what is causing this error.

Any advice?


Not sure if this helps but usernames are case sensitive in CQC (as are passwords)... And you have to have a default template defined for the user for RIVA (under the CQC Admin interface)
Wuench, you genous... I just looked back at it to verify I had it typed out right...

Sure enough, my username, livingRoom did not have a capital R...