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Full Version: Riva Client login credentials fail
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When I go to use CQC client app on the iPad, I get the following error:

"Login Challenge Error
The provided login credentials were not correct. Please try again."

I had tried multiple usernames/ passwords, created new user accounts, etc, yet I cannot determine what is causing this error.

Any advice?

Thanks,

Caleb
Not sure if this helps but usernames are case sensitive in CQC (as are passwords)... And you have to have a default template defined for the user for RIVA (under the CQC Admin interface)
Wuench, you genous... I just looked back at it to verify I had it typed out right...

Sure enough, my username, livingRoom did not have a capital R...

Duh.

Thanks!