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znelbok

11-27-2021, 11:55 AM
Hi All

I am about to migrate my CQC from an old server to a new PC.  I am at the fist stage of installing CQC for the first time before I migrate the install from the old server.

The new PC is a WIn10 machine and has nothing else installed.

CQC Version 5.4.914 (Will upgrade once I migrate)

I get this error when running the installer.

Code:
11/27 23:28:08-CQCInst: CQCInst, MainThread, CQCInst_ThisFacility.cpp.395, Status/App Status
{
  Checking port availability. Protocols=IPV4,IPV6
}
11/27 23:28:08-CQCInst: CQCInst, MainThread, CQCInst_ThisFacility.cpp.379, Status/App Status
{
  Checking IPV4 port availability
}
11/27 23:28:08-CQCInst: CQCInst, MainThread, CQCInst_ThisFacility.cpp.379, Status/App Status
{
  Checking IPV6 port availability
}
11/27 23:28:08-CQCInst: CQCInst, MainThread, CQCInst_ThisFacility.cpp.379, Status/App Status
{
  Invoking installer thread
}
11/27 23:28:08-CQCInst: CQCInst, CQCInstInstallerThread, CQCInst_ThisFacility.cpp.379, Status/App Status
{
  Creating temporary out directory
}
11/27 23:28:09-CQCInst: CQCInst, CQCInstInstallerThread, CQCInst_ThisFacility.cpp.379, Status/App Status
{
  Creating new output directories
}
11/27 23:28:09-CQCInst: CQCInst, CQCInstInstallerThread, CQCInst_ThisFacility.cpp.379, Status/App Status
{
  Copying base files
}
11/27 23:28:13-CQCInst: CQCInst, CQCInstInstallerThread, CQCInst_ThisFacility.cpp.379, Status/App Status
{
  Copying client files
}
11/27 23:28:14-CQCInst: CQCInst, CQCInstInstallerThread, CQCInst_ThisFacility.cpp.379, Status/App Status
{
  Copying server files
}
11/27 23:28:14-CQCInst: CQCInst, CQCInstInstallerThread, CQCInst_ThisFacility.cpp.379, Status/App Status
{
  Copying master server files
}
11/27 23:28:29-CQCInst: CQCInst, CQCInstInstallerThread, CQCInst_ThisFacility.cpp.379, Status/App Status
{
  Generating configuration files
}
11/27 23:28:29-CQCInst: CQCInst, CQCInstInstallerThread, CQCInst_ThisFacility.cpp.379, Status/App Status
{
  Finished generating config
}
11/27 23:28:29-CQCInst: CQCInst, CQCInstInstallerThread, CQCInst_ThisFacility.cpp.379, Status/App Status
{
  Generating command files
}
11/27 23:28:30-CQCInst: CQCInst, CQCInstInstallerThread, CQCInst_ThisFacility.cpp.379, Status/App Status
{
  Upgrading data
}
11/27 23:28:30-CQCInst: CQCInst, CQCInstInstallerThread, CQCInst_ThisFacility.cpp.379, Status/App Status
{
  Upgrading common data
}
11/27 23:28:34-CQCInst: CQCInst, CQCInstInstallerThread, CQCInst_ThisFacility.cpp.379, Status/App Status
{
  Common data upgrade complete
}
11/27 23:28:34-CQCInst: CQCInst, CQCInstInstallerThread, CQCInst_ThisFacility.cpp.379, Status/App Status
{
  Upgrading Master Server data
}
11/27 23:28:34-CQCInst: CQCInst, CQCInstInstallerThread, CQCInst_ThisFacility.cpp.379, Status/App Status
{
  Upgrading macros
}
11/27 23:28:34-CQCInst: CQCInst, CQCInstInstallerThread, CQCInst_ThisFacility.cpp.379, Status/App Status
{
  Upgrading PDL files
}
11/27 23:28:34-CQCInst: CQCInst, CQCInstInstallerThread, CQCInst_ThisFacility.cpp.379, Status/App Status
{
  Upgrading global actions
}
11/27 23:28:34-CQCInst: CQCInst, CQCInstInstallerThread, CQCInst_InstallThread.cpp.3564, Failed/Internal, Error:1027/0/0
{
  The new (updated) config repository could not be found
  C:\Program Files (x86)\CQC\TmpNewDir\CQCData\Repository
      <CQCInst> CQCInst_InstallThread.cpp - 1056

}
11/27 23:28:34-CQCInst: CQCInst, CQCInstInstallerThread, CQCInst_ThisFacility.cpp.379, Status/App Status
{
  CIDLib exception in install thread
}
11/27 23:28:34-CQCInst: CQCInst, CQCInstInstallerThread, CQCInst_ThisFacility.cpp.379, Status/App Status
{
  Installation failed, recovering
}
11/27 23:28:34-CQCInst: CQCInst, CQCInstInstallerThread, CQCInst_ThisFacility.cpp.379, Status/App Status
{
  Installation is complete
}
11/27 23:28:34-CQCInst: CQCInst, MainThread, CQCInst_ThisFacility.cpp.379, Status/App Status
{
  Waiting for installer thread to stop
}


The error appears to be

The new (updated) config repository could not be found
  C:\Program Files (x86)\CQC\TmpNewDir\CQCData\Repository
      <CQCInst> CQCInst_InstallThread.cpp - 1056


The directory C:\Program Files (x86)\CQC\TmpNewDir\CQCData\Repository exists and contains one file - CIDCfgSrvRepo.CIDObjStore

What am I missing here  -I cant see what else I could do to correct this.

Thanks

znelbok

11-27-2021, 12:01 PM
As I suspected, Ask for help, look at it a little more and it works very next try

I'll leave this here instead of deleting so others may learn from it.

I deleted the CQC folder form program files (x86) and re-ran the installer and it worked fine this time - go figure.

So all good now.

Dean Roddey

11-28-2021, 01:33 PM
Did you upgrade to the latest beta (6.0.7)? I think the official release has that issue, but I thought it was fixed now. It got a bit confused about moving the data around.

znelbok

11-29-2021, 02:42 AM
(11-28-2021, 01:33 PM)Dean Roddey Wrote: [ -> ]Did you upgrade to the latest beta (6.0.7)? I think the official release has that issue, but I thought it was fixed now. It got a bit confused about moving the data around.

Not yet - still setting up the new server.  Once its running I will  upgrade.

There has been nothing pushing me to upgrade so I sat at the version mentioned above. CQC has been rock solid for me (same can't be said for the server itself  -getting very old now)
Charmed Quark Systems, Ltd. - Support Forums and Community > General Discussion > CQC Support > New Install Errors