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.Net RIVA Client
#11
Mark Stega Wrote:Are you looking from a desktop explorer or the device? If the device, the explorer has an annoying feature of filtering files. You have to hold a stylus tap until the context menu appears and then you can pick "view all files".

If the view was from a desktop explorer looking at the installation directory, then something went wrong with the installation of the CAB.

I presume you just copied it to the device and executed it, right?

Looks like something went wrong from the CAB. I was checking the files from explorer on the desktop, and double-checked on the device.

To install, I copied the CAB from RIVA.NetClient_Installers_1.1B1.zip\RIVA.NetClientCF\Debug to a temp folder on the PDA, then double-tapped the CAB on the device.
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#12
Mark Stega Wrote:The empty dialog, the crash, and then the failure to run says to me it is either Windows 7 or 64 bit, either is a candidate.

Will attempt an install from an XP box and see how that goes..
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#13
froop Wrote:Looks like something went wrong from the CAB. I was checking the files from explorer on the desktop, and double-checked on the device.

To install, I copied the CAB from RIVA.NetClient_Installers_1.1B1.zip\RIVA.NetClientCF\Debug to a temp folder on the PDA, then double-tapped the CAB on the device.

The CF CAB is bad; I must have started bundling the release before the build was done; I just bundled a new release so download it and try again. There are no changes in the FF MSI.
Mark Stega
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#14
Mark Stega Wrote:The CF CAB is bad; I must have started bundling the release before the build was done; I just bundled a new release so download it and try again. There are no changes in the FF MSI.

Thanks Mark.
Downloaded the new bundle and the CAB install worked better. More files, and I get the config dialog now. Now I get the same VIEW socket error as I do on the desktop client. Seems to me a network/server side error.

Is there anything else I need to do to make the MS play nice? I've just done a custom re-install for 2.4.50, left the remote client unchecked, and the remote view server component checked with the default port values.
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#15
I installed the RIVA CF client version 1.0.1 (the one prior to the one with the config util) on my 3 HP iPaqs and everything worked great. In my opinion, the response time is much, much better also. One thing I noticed and I don't know if this is a feature or not. I had my iPaq template running, turned the iPaq off, waiting a few minutes, turned it back on, the login screen appeared for about 5 seconds, re-login happened automatically, my template re-appeared and everything was back up and running. Total delay from the time I turned it on and the running template was about 8 seconds. Never seemed like you could do that with the original DNV.

Bryan
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#16
froop Wrote:Thanks Mark.
Downloaded the new bundle and the CAB install worked better. More files, and I get the config dialog now. Now I get the same VIEW socket error as I do on the desktop client. Seems to me a network/server side error.

Is there anything else I need to do to make the MS play nice? I've just done a custom re-install for 2.4.50, left the remote client unchecked, and the remote view server component checked with the default port values.

First step is to confirm that CQCRemVSrv.exe is actually running on the MS. Do a netstat /an from a command prompt and confirm that the server is really listening on the ViewPort.

Second, I've found that getting the networking on a mobile device to be correct is really hard. That is why I recommend using VxUtil or something like that to confirm that you can ping the system using the same address that you have configured in the xml file.

If the ping works, try turning off the firewall on the MS and see if that is the culprit.
Mark Stega
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#17
bryanb Wrote:I installed the RIVA CF client version 1.0.1 (the one prior to the one with the config util) on my 3 HP iPaqs and everything worked great. In my opinion, the response time is much, much better also. One thing I noticed and I don't know if this is a feature or not. I had my iPaq template running, turned the iPaq off, waiting a few minutes, turned it back on, the login screen appeared for about 5 seconds, re-login happened automatically, my template re-appeared and everything was back up and running. Total delay from the time I turned it on and the running template was about 8 seconds. Never seemed like you could do that with the original DNV.

Bryan
It is a feature; Basically when a connection is lost (either by power fail as you did or just random 802.11 weirdness, the action is to close out existing sockets and to attempt the login from the beginning. This continues until a successful login occurs (and it is why I suggest configuring the login info in the configuration file).
Mark Stega
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#18
Mark Stega Wrote:First step is to confirm that CQCRemVSrv.exe is actually running on the MS. Do a netstat /an from a command prompt and confirm that the server is really listening on the ViewPort.

Second, I've found that getting the networking on a mobile device to be correct is really hard. That is why I recommend using VxUtil or something like that to confirm that you can ping the system using the same address that you have configured in the xml file.

If the ping works, try turning off the firewall on the MS and see if that is the culprit.

Problem does not appear to be networking on the device (I didn't think it would be, as I have successfully used it previously for the DNV, and also run a remote desktop client on it).

Problem does appear to the be MS. The CQCRemVSrv.exe was not running. I tried to start it manually from the CQC cmd shell, and the log monitor greeted me with a "CQC Remote Viewer server 2.4.50 starting up..."

But the the server is not listening on the view or image ports, and I can't see the process running.

What are my next steps to figuring out why the server is not starting?
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#19
I don't know if this is just around the remote viewer, but to me it seems there's a bit more going on around my whole system. There's some funny things going on in my log. Maybe this should be in main beta thread?

At 10am I tried to start the remote viewer server manually, then I left to go to the shops. I have had the log monitor and the admin interface open on "bint" (my Win7 64-bit desktop), but have not done anything either in the admin interface or on CQCMS, or on my PDA when I browsed through the attached log.

I don't know why it can't map CQCMS to an IP address. It always has before.
I don't know why the remote server tried to start itself up again, 38 minutes after I tried manually, and while I was at the supermarket.
I don't know why the client count increased at the same time.
I don't know what was going on at 11:12.

And as I get to this point in my post, I start wondering if not upgrading the iTunes helper betweem 2.4.41 and 2.4.50 may be contributing?

Quote:05/30 10:03:21-cqcms, CQCRemVSrv, MainThread
{
CQCRemVSrv, CQCRemVSrv_ThisFacility.cpp.304, Status/App Status
CQC Remote Viewer Server version 2.4.50 starting up...
}
05/30 10:41:00-Bint, CIDCfgSrv, CIDOrbServerListener
{
CIDOrb, CIDOrb_ClientConnMgr.cpp.870, Status/App Status
Starting listener thread. EndPoint=0.0.0.0:13504, MaxClients=92,
}
05/30 10:41:00-Bint, CQCServer, MainThread
{
CQCServer, CQCServer_Setup.cpp.253, Status/App Status
Starting command line parse
}
05/30 10:41:00-Bint, CIDCfgSrv, TLogSrvLoggerReconnThread
{
CIDSock, CIDSock_IPAddr.cpp.435, API Failed/Can't Do, Error: 5506/1038/0
Cannot convert the textual address 'CQCMS' to an IP address
}
05/30 10:41:00-Bint, CQCServer, MainThread
{
CQCServer, CQCServer_Setup.cpp.355, Status/App Status
Parsing of command line parameters is complete
}
05/30 10:41:00-Bint, CIDCfgSrv, OrbAutoRebindThread0
{
CIDSock, CIDSock_IPAddr.cpp.435, API Failed/Can't Do, Error: 5506/1038/0
Cannot convert the textual address 'CQCMS' to an IP address
}
05/30 10:41:00-Bint, CQCServer, MainThread
{
CQCServer, CQCServer_ThisFacility.cpp.906, Status/App Status
CQC Server version 2.4.50 starting up...
}
05/30 10:41:00-Bint, CIDCfgSrv, OrbAutoRebindThread0
{
CIDOrbUC, CIDOrbUC_ThisFacility.cpp.464, API Failed/Data Format, Error: 4501/0/0
CQCMS:13502 is not a valid IP end point address
}
05/30 10:41:00-Bint, CQCServer, MainThread
{
CQCServer, CQCServer_ThisFacility.cpp.1862, Status/App Status
Loading driver configuration
}
05/30 10:41:05-Bint, CIDCfgSrv, CIDOrbServerListener
{
CIDOrb, CIDOrb_ClientConnMgr.cpp.783, Status/App Status
The client high water mark has increased to 1
}
05/30 10:41:00-Bint, CQCServer, CIDOrbServerListener
{
CIDOrb, CIDOrb_ClientConnMgr.cpp.870, Status/App Status
Starting listener thread. EndPoint=0.0.0.0:13507, MaxClients=92,
}
05/30 10:41:00-Bint, CQCServer, MainThread
{
CIDSock, CIDSock_IPAddr.cpp.435, API Failed/Can't Do, Error: 5506/1038/0
Cannot convert the textual address 'CQCMS' to an IP address
}
05/30 10:41:00-Bint, CQCServer, MainThread
{
CIDOrbUC, CIDOrbUC_ThisFacility.cpp.464, API Failed/Data Format, Error: 4501/0/0
CQCMS:13502 is not a valid IP end point address
}
05/30 10:41:00-Bint, CQCServer, MainThread
{
CQCServer, CQCServer_ThisFacility.cpp.1966, API Failed/App Status
Server config could not be loaded, will continue to try
}
05/30 10:41:00-Bint, CQCServer, TLogSrvLoggerReconnThread
{
CIDSock, CIDSock_IPAddr.cpp.435, API Failed/Can't Do, Error: 5506/1038/0
Cannot convert the textual address 'CQCMS' to an IP address
}
05/30 10:41:05-Bint, CQCServer, MainThread
{
CQCServer, CQCServer_ThisFacility.cpp.1946, Status/App Status
No CQCServer config was found, starting with default settings
}
05/30 10:41:05-Bint, CQCServer, MainThread
{
CQCServer, CQCServer_ThisFacility.cpp.2119, Status/App Status
Waiting for the data server to become available
}
05/30 11:10:50-Bint, CQCServer, MainThread
{
CQCServer, CQCServer_ThisFacility.cpp.2213, Status/App Status
CQC Server exiting normally
}
05/30 11:12:04-Bint, CQCServer, MainThread
{
CQCServer, CQCServer_Setup.cpp.253, Status/App Status
Starting command line parse
}
05/30 11:12:04-Bint, CIDCfgSrv, CIDOrbServerListener
{
CIDOrb, CIDOrb_ClientConnMgr.cpp.870, Status/App Status
Starting listener thread. EndPoint=0.0.0.0:13504, MaxClients=92,
}
05/30 11:12:04-Bint, CQCServer, MainThread
{
CQCServer, CQCServer_Setup.cpp.355, Status/App Status
Parsing of command line parameters is complete
}
05/30 11:12:04-Bint, CIDCfgSrv, TLogSrvLoggerReconnThread
{
CIDSock, CIDSock_IPAddr.cpp.435, API Failed/Can't Do, Error: 5506/1038/0
Cannot convert the textual address 'CQCMS' to an IP address
}
05/30 11:12:04-Bint, CQCServer, MainThread
{
CQCServer, CQCServer_ThisFacility.cpp.906, Status/App Status
CQC Server version 2.4.50 starting up...
}
05/30 11:12:04-Bint, CIDCfgSrv, OrbAutoRebindThread0
{
CIDSock, CIDSock_IPAddr.cpp.435, API Failed/Can't Do, Error: 5506/1038/0
Cannot convert the textual address 'CQCMS' to an IP address
}
05/30 11:12:04-Bint, CQCServer, MainThread
{
CQCServer, CQCServer_ThisFacility.cpp.1862, Status/App Status
Loading driver configuration
}
05/30 11:12:04-Bint, CIDCfgSrv, OrbAutoRebindThread0
{
CIDOrbUC, CIDOrbUC_ThisFacility.cpp.464, API Failed/Data Format, Error: 4501/0/0
CQCMS:13502 is not a valid IP end point address
}
05/30 11:12:04-Bint, CQCServer, CIDOrbServerListener
{
CIDOrb, CIDOrb_ClientConnMgr.cpp.870, Status/App Status
Starting listener thread. EndPoint=0.0.0.0:13507, MaxClients=92,
}
05/30 11:12:04-Bint, CQCServer, MainThread
{
CIDSock, CIDSock_IPAddr.cpp.435, API Failed/Can't Do, Error: 5506/1038/0
Cannot convert the textual address 'CQCMS' to an IP address
}
05/30 11:12:09-Bint, CIDCfgSrv, CIDOrbServerListener
{
CIDOrb, CIDOrb_ClientConnMgr.cpp.783, Status/App Status
The client high water mark has increased to 1
}
05/30 11:12:04-Bint, CQCServer, MainThread
{
CIDOrbUC, CIDOrbUC_ThisFacility.cpp.464, API Failed/Data Format, Error: 4501/0/0
CQCMS:13502 is not a valid IP end point address
}
05/30 11:12:04-Bint, CQCServer, MainThread
{
CQCServer, CQCServer_ThisFacility.cpp.1966, API Failed/App Status
Server config could not be loaded, will continue to try
}
05/30 11:12:04-Bint, CQCServer, TLogSrvLoggerReconnThread
{
CIDSock, CIDSock_IPAddr.cpp.435, API Failed/Can't Do, Error: 5506/1038/0
Cannot convert the textual address 'CQCMS' to an IP address
}
05/30 11:12:09-Bint, CQCServer, MainThread
{
CQCServer, CQCServer_ThisFacility.cpp.1946, Status/App Status
No CQCServer config was found, starting with default settings
}
05/30 11:12:09-Bint, CQCServer, MainThread
{
CQCServer, CQCServer_ThisFacility.cpp.2119, Status/App Status
Waiting for the data server to become available
}
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#20
The remote viewer server is a separately licensed thing. You'll get it the next time you get a license, or should. You should have gotten it when you moved up to the beta and requested a new license, but maybe I forgot to turn it on. What version of CQC are you running? You need to be on the latest beta version.

Send me your install key and I'll send you a license with it enabled.
Dean Roddey
Software Geek Extraordinaire
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