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  Venstar Thermostat keeps disconnecting then reconnecting
Posted by: adamalli - 11-06-2017, 02:19 PM - Forum: CQC Support - Replies (3)

I seem to be having a problem with the venstar thermostat driver. I have two thermostats, one voyager (thermostat_downstairs) and one color touch(thermostat_upstairs). I have them both loaded in CQC version 5.2.1. This evening the Thermostat_upstairs won't stay connected for more than a 10 seconds and then disconnects and keeps trying to reconnect, the downstairs_thermostat will stay connected and periodically disconnect but is able to reestablish its connection(It goes through that cycle about once every 5 minutes). I am not sure why either driver can't keep its connection. The error log shows that

CQCKit, MEng.System.CQC.Drivers.Venstar.ColorTouch.DriverImpl.206, Status/App Status
   HTTP GET failed. URL=, Err=Connect operation failed. Tried to connect to: The provided value was invalid
but I am able to load that address in my web browser repeatable with no problems.

Any help would be appreciated.


Attached Files
.txt   thermostat error log.txt (Size: 14.96 KB / Downloads: 1)
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  Zwave via http put
Posted by: kfly - 11-06-2017, 04:42 AM - Forum: CQC Support - Replies (6)

Is there an easy/built in way to turn on a zwave light from a URL put? Without calling some kind of CML script like below?

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  Install Error []dll is missing
Posted by: ControlFreak - 11-05-2017, 10:45 AM - Forum: Installation/Configuration - Replies (2)

I am coming from 4.4.
I just changed hardware and got 4.4 running fine.
Today I am trying to upgrade from 4.4 to 5.2.1
I am remote desktop into the CQCserver with admin priv
I stopped the cqc service
I ran a command shell using admin priv and ran 5.2 installer from that.

It starts unzipping the installer, but then I get:
The program can't start because api-ms-win-crt-runtime-l1-1-0.dll is missing from your computer. Try reinstalling the program to fix this problem. 

I redownloaded and retried and got same problem.

The Advantech server is running Windows Embedded 8.


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  AI based home automation
Posted by: potts.mike - 11-02-2017, 09:02 AM - Forum: General Automation - Replies (6)

I ran into this when researching some Smartthings stuff. supposedly a cloud based AI service.


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  WebIV not updating correctly/immediately
Posted by: znelbok - 11-01-2017, 06:49 PM - Forum: CQC Support - Replies (5)

I just created a simple IV for the web interface.

Added another button and saved it and then realized I forgot to change the command behind it.

The normal IV works fine, but the web IV keeps using the old commands that were assigned to thebutton, even though I did a full refresh (shift F5) of the page.

Sounds like there is a bit of caching going on.  How do I defeat this or how long will it take to update the web IV?

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  High Level Triggers and Action rules admin screen
Posted by: kfly - 11-01-2017, 04:47 PM - Forum: CQC Support - Replies (1)

Now that V2 has brought some organization to drivers and fields any chance to get a higher level more easy to use global action screen in the Admin Interface?
Using Triggers and Edit Actions gets messy quickly and easy to leave triggers on if you want a bunch of just simple rules.

I only need to evaluate every second or two the status of a device(light,security field,etc) when they transition.
Rules could be very simple like:

if  elk.SEC#Zone_FrontEntryDoor_Status Equals  Not Ready
    Zwave.LGHT#Sw_FrontPorch = ON

If Zwave.LGHT#Sw_livingRoomLight Equals False
     Zwave.LGHT#Sw_Hallway = OFF
     Denon2112.PWR#Main~Power = False
Right now I have a  scheduled events to check for Denon power is off  every 60 minutes and then turn off all the other hardware.
Would be great to have it all in one place(events-triggers,etc)

If Denon2112.PWR#Main~Power = False
    Russound.PWR#Z01 = Off
    Russound.PWR#Z04 = Off

Would be even better if you could turn on or off  for X seconds. (again without having to write a complicated  Schedule item)
Zwave.LGHT#Sw_FrontPorch = ON  for 10 seconds

elk does a pretty good job at letting you write rules all on one screen so something like that would be excellent.


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  Reconnecting CQC Client to CQC Master when IP addr changes on Master
Posted by: KenC - 10-30-2017, 09:04 AM - Forum: Installation/Configuration - Replies (2)

The CQC master server IP address changed (DHCP vs Static) and the CQC client lost connection to master server.   Quick ques:  Is there an easy way to change IP address on client side to reconnect, or do I have to reload everything on client?   Ps: I already know I need DNS or static IP.  Ken

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  CQC on Amazon
Posted by: Ron Haley - 10-28-2017, 03:37 PM - Forum: Installation/Configuration - Replies (21)

Has anyone run CQC in a windows instance on Amazon?  If so, any feedback?

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  How to Import a CQC Image Package
Posted by: KenC - 10-28-2017, 08:08 AM - Forum: CQC Support - Replies (9)

Downloaded a CQC Image Package from Image Sets under Help Documentation into a desktop folder on laptop. Then go to Admin Intf... File> Tools> Import Package, select a package from desktop folder and then Import. Get an error re: Tree Browser path not valid, as copied below:

Must be missing something simple!!! Do I have to create a tree path in the AI or something? Ken

10/28 10:51:36-PatHP-laptop-C24LIQ5, CQCAdmin, MainThread
CQCRemBrws, CQCRemBrws_ThisFacility.cpp.232, Failed/Data Format, Error: 6003/0/0
The tree browser path was not valid
\System\ImgPacks\RonsButtons\Round\Black LD
<CQCAdmin> CQCIGKit_ImportPackDlg.cpp - 610


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  Can't Login to IV with New User Account
Posted by: Jnetto - 10-28-2017, 06:40 AM - Forum: CQC Support - Replies (10)

For using WebRIVA in version 5.2.1 I created a new user account with a role of normal user. However when I try to login to the Interface Viewer using the new login name and password it's rejected with an error message stating "The provided name or password was incorrect." I tried both the regular password and the web password. The regular password used is the same as the Admin password since I don't know how to create a "regular" password for a user account - see below.

I'm still in trial mode waiting for a license.

The help page about running WebRIVA states "Each CQC user account has two passwords, a regular one and a 'web password'. When I created the new user account I didn't see a field for setting the "regular" password. How is this done?

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