Problem with new audio player

[jchurley]

Dean

I'm having a problem getting the new audio player to work. When I select an album to play, I get an error message that says:

"The invoked command failed. Offending cmd was:
"Devices::FieldWrite(CDJukebox1.PlayMedia, %(MediaRTV:ColCookie)) ""

Clicking on the details button, I get the following:

"Could not build the filter graph for file '\\MEDIASERVER1\RepoCD\ItDat\Music\0001\020C.wma'"

FWIW, I'm using WMP 10 and can play that song directly through it.

Any thoughts?

Thanks

Joe

[Dean Roddey]

Keep in mind that it's running on the server machine. Is WMP10 installed on the machine where the driver is running?

[jchurley]

WMP10 is installed on the machine where the driver is running, but not where the files are stored. Could that make the difference?

[Dean Roddey]

It would only matter where the driver is running. Is this a Vista machine perhaps? Also, it may just be network access. Try shutting down the service on that machine and configuring the service to start up with your administrative account and see if that helps.

[jchurley]

No Vista here. Both machines are using XP (although I am moving the media files to a machine running 2K in a few days - will that matter?)

WRT the service - what is the name of the service I'm looking for?

Thanks again

Joe

[Dean Roddey]

It's the CQC Application Shell service.

[jchurley]

Hey Dean

I've tried starting/stopping the CQC App Service and the Windows Audio service, in various combinations, and still can't get this to work.

I realize this is newly added functionality, but is there any documentation yet on how to set it up?

Thanks

Joe

[Dean Roddey]

The point wasn't to just start/stop it, but to set it up to log in as your administrative account. Stop the CQC service, right click on the service entry and select Properties, then there's a Login screen. Tell it you want to log in as a specific account, not thd default one, and enter your administrative account name and password, then start it back up.

There's no setup involved, other than installing the driver. It's really that simple, so if it's not working, it's probably because of inability to access a network share from the default SYSTEM LOCAL account that services normally run under. It's often the case that it can't access network resources.

[znelbok]

Just to be sure ( I have not read the beta thread), do we need wmp10 installed on where ever we have the audio player loaded?

Mick

[Dean Roddey]

Yes, that would be the case, or WMP11.

[znelbok]

that would explain why it was not working for me - thanks

[jchurley]

Dean

I got it to work, but now have another problem.

My administrative login account is the only account I had set up on this machine and did not use a password. I did this so the machine would automatically start windows on any reboot – no waiting to pick a user and/or provide a password.

The only way I could get the service to run under my admin account was to use a password, which then leaves the computer waiting at the login screen during a reboot. Not that big of a deal if I’m home, but if I’m traveling it could turn out to be a giant PITA for the wife.

Is there any way to have the service run under my admin account and not have to use a password (I’m running WinXP Home, if that matters)?

I know this is more of a Windows question than a CQC question, but I’m kind of a layman here and would appreciate any help.

Thanks

Joe

[Dean Roddey]

You could either:

1. Just create a new administrative account that does require a password, and set up the service to use that.

2. Set up the machine to auto-logon. Look at the web site FAQ and there's a section on Kiosk machines and it explains how to set up Windows for auto-logon. Then you can still use the same account and set a password on it, but Windows will auto-log into that account for the wifal unit when it's started up.

[jchurley]

Hey Dean

Thanks for all your help - I believe I got the new audio player running and the auto-login working again.

One last problem, and I know there was another post here about it but for the life of me I can't find it now.

The audio play has a "default" volume of 45, which I realize can be changed, but it goes back to 45 any time CQC is restarted.

I need this to be at 100 - is there any way to change the startup value or if not possible, have CQC automatically change it on startup?

Thanks

Joe

[Dean Roddey]

Not currently. There would have to be a driver prompt or something for the default volume. 45 is defaulted by the system, so that's just what it comes back up as every time. I guess it's a reasonable level that won't blow your speakers out after a restart.

I'll see if I can put in a driver prompt for that for the next drop.

[Rolecgroup]

Hey Dean

Thanks for all your help - I believe I got the new audio player running and the auto-login working again.

One last problem, and I know there was another post here about it but for the life of me I can't find it now.

The audio play has a "default" volume of 45, which I realize can be changed, but it goes back to 45 any time CQC is restarted.

I need this to be at 100 - is there any way to change the startup value or if not possible, have CQC automatically change it on startup?

Thanks

Joe

I noticed that too - all i did was put an onload command in the first page CQC starts with to set it at 100..



Dean

[jchurley]

Dean

That would be great if you could make the default volume user selectable. I understand the desire to not blow out speakers, but I'm running my audio from the PC to an external amp that controls volume so it's not a concern (and I'd guess I'm probably not the only one doing this).


Other Dean

Thanks for the work-around.

Joe